4.本案例还需了解求助者的哪些情况?(10 分)

4.本案例还需了解求助者的哪些情况?(10 分)

["\u672c\u6848\u4f8b\u8fd8\u9700\u4e86\u89e3\u7684\u6c42\u52a9\u8005\u7684\u60c5\u51b5\u5982\u4e0b\uff1a\n(1)\u8be5\u6c42\u52a9\u8005\u7684\u604b\u7231\u60c5\u51b5\uff1b\n(2)\u8be5\u6c42\u52a9\u8005\u4ee5\u5f80\u89e3\u51b3\u95ee\u9898\u7684\u884c\u4e3a\u6a21\u5f0f\uff1b\n(3)\u8be5\u6c42\u52a9\u8005\u7684\u65e9\u5e74\u56de\u5fc6\uff0c\u6709\u65e0\u8d1f\u6027\u60c5\u7eea\u8bb0\u5fc6\uff1b\n(4)\u8be5\u6c42\u52a9\u8005\u5bf9\u672a\u6765\u7684\u5e0c\u671b\uff1b\n(5)\u8be5\u6c42\u52a9\u8005\u6027\u6b32\u7684\u53d1\u5c55\u53ca\u6027\u751f\u6d3b\u7684\u76f8\u5173\u60c5\u51b5\uff1b\n(6)\u8be5\u6c42\u52a9\u8005\u7684\u751f\u6d3b\u72b6\u51b5\uff1b\n(7)\u8be5\u6c42\u52a9\u8005\u7684\u793e\u4f1a\u4ea4\u5f80\u60c5\u51b5\uff1b\n(8)\u8be5\u6c42\u52a9\u8005\u7684\u5a31\u4e50\u6d3b\u52a8\uff1b\n(9)\u8be5\u6c42\u52a9\u8005\u4e2a\u4eba\u5185\u5fc3\u4e16\u754c\u7684\u91cd\u8981\u7279\u70b9\uff1b\n(10)\u8be5\u6c42\u52a9\u8005\u76ee\u524d\u7684\u8eab\u4f53\u72b6\u51b5\uff1b\n(11)\u8be5\u6c42\u52a9\u8005\u6709\u65e0\u91cd\u5927\u75be\u75c5\u53f2\uff1b\n(12)\u8be5\u6c42\u52a9\u8005\u6709\u65e0\u5bb6\u65cf\u75c5\u53f2\u3002"]