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We apologize____ this mistake and inconvenience caused____you

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Please return the wrongly delivered goods to us for ____.

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We regret____ to accept your claim under such circumstances.

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The damage to the goods is____the poor packing.

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Your____on the shortage of 20 M/T is not agreeable to us.

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We want to know whether we hold these faulty goods for you or re

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Your claim on the shortage of weight should be____with the insur

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____your reply,We decided to lodge a claim against you.

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We can____ask you to take these goods back.

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We have to lodge a claim____you____the inferior quality.

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