Customer: Hi, I’d like a double room for tonightReceptionist: __

Customer: Hi, I’d like a double room for tonight
Receptionist: ____________?
Customer: Yes, I called you last week from Seattle. My name is
Bob Woods.
A、Do you have an appointment?
B、Have you paid beforehand?
C、Do you have a reservation?
D、Have you made an order?
【正确答案】：C
【题目解析】：对话大意：顾客今晚想订一个双人房，前台问了他一个问题，他回答，是的，我上星期有打过电话，名字叫...，由此可知，服务员大概问顾客：请问是否有预约呢？排除B项，A项：appointment主要是指与某人的约定；C项：reservation预定，符合题意； D项：你有下单吗？由第一句可知，顾客还没有下单，故不选。