According to the text , when dissatisfied customers complain ,th

2024-07-27 01:31:51
商务英语阅读(05439)

According to the text , when dissatisfied customers complain ,the most important thing a business should do is to ____
A、set up a complaint department
B、deal with customers’ complaints
C、find out why they complaint
D、study some typical cases
【正确答案】：C

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