在交流过程中，发送者的某些特点可能影响编码信息。这些情况包括？ In a communication process, some characteristics of the sender may affect the encode message. These conditions include
A.发送者的知识而已 just the knowllegde of the sender
B.发送者的技能、态度、知识及社会文化体系 the sender's skill, attitudes, knowledge, and the social culture system
C.发送者和接收者的技能、态度、知识及工作负荷 the sender and the receiver's skill, attitudes, knowledge, and the workload
正确答案是B