Most properties now have computerized reservation systems that ___26___ the balance between rooms ___27___ and reservation requests. The morning clerk and his or her supervisor, the guest services manager (or front office manager), monitor this process and ___28___ any special reservation requests. In a property. ___29___ does not have a computerized reservation system, they will block the day's reservation.
The computer program or programs that ___30___ the PMS (Property Management System) prompt the clerk to follow an appropriate work ___31___ for every task. For instance, when a guest checks into the hotel, the clerk indicates ___32___ the guest has a reservation or not. If the guest has a reservation, the clerk need only type in the name and the computer will ___33___ the reservation and ___34___ print out the necessary records. In most cases, the guest is simply aske to ___35___ his or her name. If the guest doesn't have a reservation, the clerk gets the necessary information, ___36___ the format on the front-desk computer screen. When the guest checks out, the computer once again presents a screen with ___37___ that will help the clerk to __38____ the appropriate sequence, verifying the ___39___ with the guest, posting any late charges and accepting ___40___ by credit card or cash or billing the account directly if prior arrangements have been made.
回答第38空
A、follow up
B、move through
C、fit into
D、check into
【正确答案】:B
【题目解析】:本题考查动词短语辨析。 本句是指帮助接待人员继续进行适当的操作。follow up跟踪;move through继续进行;fit into适合;check into调查。故选B。
Most properties now have computerized reservation systems that _
- 2024-08-31 02:44:10
- 旅游英语选读(00837)